Time and Expense - Receipt errror

Hi @ketiller 

A few things here:

1. Is the Corporate Card Active?
2. Are the employees who are trying to create the expense receipt attached to that card?

Hi @ketiller 

Can you please review and confirm if corporate cards is present 000017 ?

Also share a screenshot.

Thanks

Additionally review the suggestion provided here on cash account

Hi @manikantad18 @manikantad18 

Thank you for the quick responses. I attached two screenshots. So oddly enough it is only affecting some users. For example, I have a corporate card in the system and I am able to create new expense receipts. 

Thank you,

The users who are trying to create the expense receipt, are they not on that card?

Hi @kandybeatty49 

The users attempting to enter the receipt has the card assigned to them. 

Thank you,

Hi @kandybeatty49 

Please see the below screenshot of the cash account. I have noticed people, not in headquarters branch are having the issue but I do not have restricted visibility to with branch checked.

Thank you,

Hi @ketiller 

It could be the branch not matching. You may need to create a cash account for that branch to use with corporate cards.