When running the recalculate customer balance. We have noticed that it is changing the status of closed invoices to reserved. Is there a reason why this is happening?
Question
Recalculate customer balance is changing status of closed invoices
+3We had similar issues with the Credit memo being stuck at reserved status. Since this is related to invoices I would recommend contacting your Acumatica support provider to further investigation on this matter.
+17HI
It appears this happened because the document was released then put on hold. The payment that is attached to those invoices, what is the status? Are they closed as well?
Is this only happening to one customer or all customers?
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