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Purchases Clearing - Incorrect quantity receipted

  • May 21, 2024
  • 2 replies
  • 62 views
S
Jr Varsity III
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I need assistance cleaning up my purchases clearing.  I have a balance hanging in the account due to incorrectly receipting a quantity of 6 when the order quantity was only 3.  What is the best way to correct this in the system? 

Best answer by laurabarber45

Hello,

Enter a Purchase Return for the 3 items that were received by accident.

 

Laura

2 replies

laurabarber45
Captain II
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  • laurabarber45
  • Captain II
  • 3140 replies
  • Answer
  • May 21, 2024

Hello,

Enter a Purchase Return for the 3 items that were received by accident.

 

Laura

~ Laura Barber, WM Synergy
Kandy Beatty
Captain II
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  • Kandy Beatty
  • Captain II
  • 2229 replies
  • May 21, 2024

HI @srengdahl 

Is the receipt released? If so, @Laura02’s solution is correct and you will need to enter a purchase return. 

Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.


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