Has anybody come across an issue where if you select export to PDF of a form i.e. an invoice and open in Edge the paper size shows incorrectly so should be A4 but the size converts to 288 x 396 mm but if you open the same PDF with Chrome it shows correctly 216 x 297 - causing issues for one of our clients as they send out to customers and their scanning solution doesn’t manage to capture the full data due to the size.
Has the client made sure under Edge’s Settings where you manage the Printers that the Printer “Microsoft Print to PDF is set to A4?
Thanks for replying, the paper size in Edge is correct, there seems to be on-line discussions where Edge does appear to re-size and if we open up with Chrome or Adobe the paper size is correct. Same happens if we try with their layouts just wondered if anybody else experienced the issue.
Hi
Has there been a solution to this issue?
I am having a similar issue (I believe) when I try to print a 3 check form...the third check is getting moved on the page and not laying in the envelope window correctly like the other two checks.
I checked the size and its like 11.5 x 14, rather than the standard letter size.
Adjusting my actual printer settings does not correct either.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
