How to reverse the invoice after we issue inventory out?

  • 14 November 2020
  • 3 replies

Userlevel 2
  • Jr Varsity II
  • 103 replies


May i know who know how to do the reverser after we found that we issue wrong inventory out?

Do we can do the reverse in journal entry?

DR inventory  CR Purchase?

Hope to hear from everyone soon.


Thank you


Best answer by Naveen Boga 16 November 2020, 03:45

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3 replies

Userlevel 1

Hi Erin,

I believe you need to use the Return order types (RC, RM, RR) depending on how you need to disposition the return (simple credit or replacement).  This handles the credit and subsequent replacement shipment (if needed).

Here’s the help files on the Predefined Sales Order Types

I hope this helps,


Userlevel 7
Badge +17

We can reverse the Inventory by placing return orders in Acumatica. The below steps may help you.

  1. Create a Return type of order ex: (RC type - RMA behavior) 
  2. Create Receipt for this order (From Actions) 
  3. It will create shipment type as a “Receipt” and then click on Update IN (It will reverse the Inventory)
  4. Prepare an invoice and then will create a “Credit Memo” document. 
  5. If Aleady payment is collected for the actual order, we need to create a “Customer Refund” in the Payments and Applications screen for the actual payment.
  6. Finally, apply the below documents to the Actual Payment and release. Payment and Invoice will be closed.
    1. Credit Memo
    2. Actual order Invoice
Userlevel 6
Badge +6

@naveenb74 @evelkly5 @erin 
hello, guys,
in my point of view, how about we vote for Acumatica to release a real cancellation function to make work easier.




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