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Customer Statement including unposted transaction

  • September 19, 2023
  • 3 replies
  • 52 views

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Hi, is there a way to include unposted transaction in Customer Statement ? or creating a alternate customer statement which include unposted transaction?

Best answer by Laura02

Hello @raphrf ,

Customer statements by default include only Released/Posted, Unpaid documents. There is no system option or check-box that will change the AR Statements and cause the to include unreleased and/or unposted documents.

Customizations will be required to the Prepare Statements and print statements processes, and the printed statement, to achieve your request to include unreleased documents.

Laura

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3 replies

Kandy Beatty
Captain II
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  • Captain II
  • 2209 replies
  • September 19, 2023

HI @raphrf 

Are you talking about Open items? If so, on the customer class you can choose the statement type:

 


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  • Author
  • Pro III
  • 167 replies
  • September 19, 2023

@kandybeatty49 not exactly, i want to include any of theses invoices status :

 


Laura02
Captain II
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  • Captain II
  • 3132 replies
  • Answer
  • September 20, 2023

Hello @raphrf ,

Customer statements by default include only Released/Posted, Unpaid documents. There is no system option or check-box that will change the AR Statements and cause the to include unreleased and/or unposted documents.

Customizations will be required to the Prepare Statements and print statements processes, and the printed statement, to achieve your request to include unreleased documents.

Laura


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