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Business Event Triggering Blank Report

  • December 12, 2023
  • 4 replies
  • 148 views

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Hello All,
I have a business event that should trigger a report. Below are the parameters filled up into the email template for the business event:
 


The Gi that is created for this business event has the Primary table of APPayment.
 


But when the notification gets triggered it attaches a blank report:
​​​​​​​


Whereas when I try to run the report manually by filling in the parameters it displays the correct info:
​​​​​​​

What is it that I shall modify in the Email notification → Attached Reports tab??
​​​​​​​Thanks in advance.

Best answer by Harry

Hello @manikantad18 ,
I have resolved the issue. it was at the part of triggering condition.
 

And now it works as expected.

4 replies

Manikanta Dhulipudi
Captain II
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Hi @Harry Did you change the change you made 

Can you make the above mapping and verify once?


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  • Author
  • Semi-Pro II
  • December 12, 2023

Hello @manikantad18 ,
I haven’t made any changes, I just created a duplicate biz event. And created a new GI. And now the report is getting balnk. Also tried the below setup to generate the report, but still no use:
 

 


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  • Author
  • Semi-Pro II
  • December 12, 2023

Hi @Harry Did you change the change you made 

Can you make the above mapping and verify once?

I tried to copy based on the above Gi scenario, but it still generates the blank report.
But for the old post it generates the some other incorrect report.
old post: 

Here i have shared the screenshot of the report getting generated if I try to apply as you suggested.


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  • Author
  • Semi-Pro II
  • Answer
  • December 13, 2023

Hello @manikantad18 ,
I have resolved the issue. it was at the part of triggering condition.
 

And now it works as expected.