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AP Document recognition

  • 19 July 2024
  • 2 replies
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Had a question come up recently and not sure how to answer.  Has anyone had this issue before?

 

In using the AP Document Recognition, we have experienced Acumatica bypassing the needed invoice on page 1 and instead grabbing header data from page 2 of the pdf document which is usually a supporting sub-invoice to the actual invoice that should be addressed on page 1. This does not seem to improve with machine learning after several invoices from the same vendor. We are using version Acumatica 23.111.0019. Have your customers reported this and do you know if it has been improved in subsequent Acumatica versions.

2 replies

Userlevel 3
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I received an email back from the user stating after receiving more invoices and pointing to the first page, it looks to be learning as expected.  He thinks it was a user error.  No need to look into this anymore.

Userlevel 7
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Thank you for sharing your solution with the community @cwomack98!

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