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Imported Appointments but service order automatically created without line details


Hi,

Has anyone encounter issue where you imported the Appointments with line detail successfully, but the service order that created automatically from the imported appointments has missing line detail? When I created the appointment manually, the service order that created automatically has no issue with line detail, only when using import scenario that this issue happen. Thank you.

 

Regards,

Chern

Best answer by yehchernchan93

vdiaz wrote:

@yehchernchan93  Hi!

Did you figure this out? Can you share how you created the import scenarios? I tested in the past, and I had to create the appointments first with one import sceanrio and then insert the details with another one. 

I requested engineer to check this and they fixed some customization code. The problem doesn’t exist anymore after the code is fixed.

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vdiaz
Acumatica Moderator
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  • Acumatica Moderator
  • 82 replies
  • October 28, 2024

@yehchernchan93  Hi!

Did you figure this out? Can you share how you created the import scenarios? I tested in the past, and I had to create the appointments first with one import sceanrio and then insert the details with another one. 


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  • Freshman II
  • 8 replies
  • Answer
  • October 30, 2024
vdiaz wrote:

@yehchernchan93  Hi!

Did you figure this out? Can you share how you created the import scenarios? I tested in the past, and I had to create the appointments first with one import sceanrio and then insert the details with another one. 

I requested engineer to check this and they fixed some customization code. The problem doesn’t exist anymore after the code is fixed.


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