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Hi,

Has anyone encounter issue where you imported the Appointments with line detail successfully, but the service order that created automatically from the imported appointments has missing line detail? When I created the appointment manually, the service order that created automatically has no issue with line detail, only when using import scenario that this issue happen. Thank you.

 

Regards,

Chern

@yehchernchan93  Hi!

Did you figure this out? Can you share how you created the import scenarios? I tested in the past, and I had to create the appointments first with one import sceanrio and then insert the details with another one. 


@yehchernchan93  Hi!

Did you figure this out? Can you share how you created the import scenarios? I tested in the past, and I had to create the appointments first with one import sceanrio and then insert the details with another one. 

I requested engineer to check this and they fixed some customization code. The problem doesn’t exist anymore after the code is fixed.


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