We work in French often and some French words have accented letters.
For French words with accents, we cannot use any search fields without putting the accent on the letter in our search, or else it won't work. For example, if we only type the letter "e" with no accents the search field only picks up "e's" with no accents but it would be beneficial for the search function to pick up all "e's", accent or no accent.
Best answer by Gabriel Michaud
Is your system hosted by Acumatica (mycompany.acumatica.com or similar) or elsewhere? There is a configuration change that can be done at the database level which will make the search accent insensitive.
Please provide this link to your system administrator (or Acumatica support), this is what they’ll need to do: https://stackoverflow.com/a/54668415/624448