Hello -
One of our properties prepared a batch of payments, and only 4 came through into the standard approval routing, on “Pending Approval” status. The remaining checks are still “On Hold” and they appear to be stuck there. I cannot remove Hold, or change the status in anyway. Does anyone know what may be causing this?
Thanks!
Solved
Payments Stuck "On Hold" status after Preparing Payments
Best answer by mdyer
Thank you Laura! Sorry for the delay in response. We found the issue, which was tied to issues with a specific vendor, strangely resulting in all checks being stuck “on hold”.
Appreciate your response!
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