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Migrating from in-house Exchange Server (Exchange Integration Active) to Office 365

  • 19 April 2021
  • 1 reply
  • 196 views

Hello,

We have a client who have an in-house Exchange server and have been using Exchange Integration with Acumatica since 2018.

Many emails have been synchronized between Exchange and Acumatica.

They are now moving to Office 365.

Does anyone have experience with this situation and able to share thoughts?  My primary question is will there be an issue when the mailboxes are migrated, where Acumatica exchange sync is unable to recognise that emails have already been synchronized (therefore starts duplicating emails)?  I believe this will also depend on which method is used to migrate the mailboxes from Exchange to 365.

Thanks in advance.

Providing an update on what happened with this migration - on version 2018 R2 migration from local Exchange Server to Office 365 Exchange did NOT cause any issue with duplicate synchronisations of email to Acumatica.

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