Can someone tell me how to import snapshot into our test tenant?
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How to import snap shot into test tenant
Best answer by iqraharrison
one the snapshot is created, you can change visibility which will remove the ID from tenant ID: .
then you can switch between tenants, in this case, I am going from Tenant ID 2 to "3”
then you can restore the snapshot that was taken for tenant 2 without having to export/import!
+19Hello
Do you want to restore a snapshot of your live tenant over an existing test tenant? Or do you mean import a snapshot from outside the site, such as a training or demo snapshot?
I’m attaching complete steps for creating a Snapshot of Live and restoring the Snapshot in a new empty tenant, such as for Training.
When a Snapshot is restored from an external source, Use Import Snapshot button to import the downloaded Snapshot, then follow instructions from #4 on page 2, through step 7.
Laura
Laura ~ Klear Systems, Inc. Irvine, CA. ~ Click my logo to Follow me ~
1 person likes this
+3Hi
In Acumatica, we have a screen called "Tenant" (SM203520). On this screen, there's a button labeled "Import Snapshot." This button lets us easily bring in snapshots that we've downloaded or that are available into the system.
Sagar Gadge Team Lead - Acumatica O: +91-22-67687800 E: sagar@greytrix.com
1 person likes this
+8one the snapshot is created, you can change visibility which will remove the ID from tenant ID: .
then you can switch between tenants, in this case, I am going from Tenant ID 2 to "3”
then you can restore the snapshot that was taken for tenant 2 without having to export/import!
Iqra ~ If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*. Proud Acumatica MVP (2024, 2025) - See my journey here: https://community.acumatica.com/community-site-discussions-150/iqra-harrison-acumatica-mvp-2025-28977
I am really struggling with this topic - I’m new to working with snapshots and getting quite frustrated.
So far I have -
- On the Tenants screen, I created a snapshot of the tenant that I want to restore into a new test tenant.
- I clicked Change Visibility to remove the company info on the snapshot.
My issue is now getting a new tenant created and the snapshot imported. I’ve tried a couple of times to create a new empty tenant using the ERP Configuration Wizard. It seems to complete successfully, and I can see the new tenant in the Tenants screen. However, there is a yellow warning that says that the tenant data is corrupt and the tenant needs to be deleted. I deleted the tenant and created another empty one, same yellow warning about it being corrupted.
I just created a new tenant using the ERP Wizard -
And here it is in the ERP Wizard (ID 11 - BT TEST)
And here’s what it looks like on the Tenants screen -
The snapshot shown was created for tenant ID 8 and is the one I want to import into 11.
How do I get past this?
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