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Change Account Email

Michaelh
Semi-Pro III
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How do I change the associated email with this forum account? I’m swapping companies and wish to move it to my personal email. I went into account settings etc and didn’t see anything about changing the email.

Best answer by Chris Hackett

Hi @Michael Hansen and @laura01 - The community site is hosted by a third party vendor (inSided) and accessed through your portal.acumatica.com SSO login. There is currently no vendor supported way to move user information (content, badges, points, etc.) to a new user. There is a workaround that we use sparingly. Michael please send me an email with your old email and the new email you wish to move to. I can then let you know how it works and let you decide to move forward. Thank you!

christopher.hackett@acumatica.com

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    Laura02
    Captain II
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    • Laura02
    • Captain II
    • August 9, 2022

    @Chris Hackett, does an Acumatica Community login have to use an email that is connected to a developer, a partner, or an Acumatica User site?  Or can @Michael Hansen connect his personal email?  

    Can you please provide instructions?  Thank you!

    Laura ~ Klear Systems, Inc. Irvine, CA. ~ Click my logo to Follow me ~
    Chris Hackett
    Community Manager
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    • Chris Hackett
    • Acumatica Community Manager
    • August 9, 2022

    Hi @Michael Hansen and @laura01 - The community site is hosted by a third party vendor (inSided) and accessed through your portal.acumatica.com SSO login. There is currently no vendor supported way to move user information (content, badges, points, etc.) to a new user. There is a workaround that we use sparingly. Michael please send me an email with your old email and the new email you wish to move to. I can then let you know how it works and let you decide to move forward. Thank you!

    christopher.hackett@acumatica.com

    Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
    Michaelh
    Laura02
    2 people like this
    • Michaelh
      Michaelh
    • Laura02
      Laura02
    C
    Jr Varsity II
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    • chrisgold
    • Jr Varsity II
    • September 9, 2024

    @Chris Hackett is this still current? Trying to do the same

    Chris Hackett
    Community Manager
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    • Chris Hackett
    • Acumatica Community Manager
    • September 9, 2024

    Hi @chrisgold - It is. Please email me with the information. Email is how I track these requests. Thank you!

     

    Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.

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