Hello,
We are using 2020R2 103 version.
We encountered another shipment status issue. We are having shipment as status “confirmed”.
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/8aad0d23-257b-4166-832c-a5008abf097a.png)
However, the user can not “prepare invoice” based on it. It will show error:
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/5dab0adc-403b-4a8a-b03e-3865b3588a6c.png)
And, the user can not “correct shipment” . It will show error:
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/9ef6c7ce-7ea4-495a-b50c-2262d1fde51b.png)
I checked the Database, it looks like for some unknown reason , the “confirmed” column has not been set to 1.
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/ad61d002-31ae-428a-8bac-f1895b4318db.png)
This is the second time, our user met the status mess up issue. Unfortunately, we do not know how to reproduce it.
Can Acumatica developers do an in-depth research to solve the root cause?