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Question

Print Labels not working despite device hub showing print job as processed

A
Jr Varsity II
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Hello all,

As the title says, we are trying to print labels. I have tried from the shipment screen as well as the shipping label screen. It downloads and also gets sent to the Device Hub no problems, and it even says that it gets processed on the device hub, however no label physically comes out. I have linked the ship via codes to the correct report and printer in the SO Preferences screen, and the external carriers is enabled, so I am at a loss at what this could be.

Thanks!

3 replies

A
Freshman I

Curious if you had any resolution to this? I am having the same issue with a custom report that we are wanting to print using Device Hub. The print job shows processed but nothing actually printed.

darylbowman
Captain II
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That should mean the job was successfully received by DeviceHub. Did you check your DeviceHub printer configuration?

Daryl ⚡Contract Acumatica Developer (MVP🏆) for hire ⏩ linkedin.com/in/darylbowman
Chris Hackett
1 person likes this
  • Chris Hackett
    Chris Hackett
Chris Hackett
Community Manager
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  • Chris Hackett
  • Acumatica Community Manager
  • 2759 replies
  • December 24, 2024

Hi ​@aidenwills15 were you able to find a solution? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.

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