My client, like many, nowadays faces supply issues. Often items on the sales orders are backordered. Currently Acumatica functionality requires prepayment to be made before the order can move to the open status. Once a partial shipment has been made the order is placed back into “Awaiting Payment”. How do other Acumatica clients get their SOs in a backorder status without taking a prepayment or capturing a payment for weeks or months until the product comes in?
Solved
How to handle prepayment for backorders
Best answer by dboes14
it is not a customization if you select prepayment terms for the credit terms it will stay on Awaiting payment until you apply a payment to the order.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.