Question

Can we have a "Document status validation" function? causing some document got incorrect status by unknown reason.

  • 5 January 2021
  • 0 replies
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Hello,

        After upgrading to 2020R2, build 203, we are suffering shipment status issue now and then.

like below:

 

        Poorly, today we encounter another status issue on Sales order screen.

1 Sales order says “shipping” status but no related shipment can be found.

 

         Why and how did this issue happen is unknown. Maybe it is a rare case. However, anytime, if this kind of issue happens, what can the user do ?

         The user has to wait the techical staff to fix in Database.

 

        In Acumatica we are already having “balance validation” and “inventory validation” functions. So can we also have a “status validation” function, then system can in some way correct some incorrect status documents.


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