Can we have a "Document status validation" function? causing some document got incorrect status by unknown reason.

  • 5 January 2021
  • 1 reply

Userlevel 6
Badge +5


        After upgrading to 2020R2, build 203, we are suffering shipment status issue now and then.

like below:


        Poorly, today we encounter another status issue on Sales order screen.

1 Sales order says “shipping” status but no related shipment can be found.


         Why and how did this issue happen is unknown. Maybe it is a rare case. However, anytime, if this kind of issue happens, what can the user do ?

         The user has to wait the techical staff to fix in Database.


        In Acumatica we are already having “balance validation” and “inventory validation” functions. So can we also have a “status validation” function, then system can in some way correct some incorrect status documents.


Best answer by Irina 15 February 2021, 10:53

View original

1 reply

Userlevel 7
Badge +8

Hello @ray20,

I would suggest submitting this as an idea to Community questions are supposed for questions.

Most of the issues causing such discrepancies were fixed in Acumatica 2020 R2 Update 8 released on 5th February 2021. 


About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2024  Acumatica, Inc. All rights reserved