We have scenario where there are Invoices those are having multiple line items.
some line items Inventory ID was wrong but now the Invoice has been released.
Can we Update Inventory ID for released Invoices or can we use “Change ID” feature to update the Inventory ID for released Invoices. ?
Best answer by etrojan73
Hi
The system will create a new payment with the type “Voided Payment”, this will be used to reverse the original payment. Once you “Release” the document the system wash out the old payment with the void and reopen the original invoice.
From here you can go back to the original invoice and select the Cancel Invoice action from the toolbar. The Cancel Invoice function creates a credit memo to wash out the invoice record. Once the credit memo is released the original invoice is voided. You can then go back to the shipment/sales order to update the order to the correct part number.
+19Hi
Change ID, action will change only the name of the Stock Item at the Invoice level, but it remains the same Stock Item.
Hi
The system will create a new payment with the type “Voided Payment”, this will be used to reverse the original payment. Once you “Release” the document the system wash out the old payment with the void and reopen the original invoice.
From here you can go back to the original invoice and select the Cancel Invoice action from the toolbar. The Cancel Invoice function creates a credit memo to wash out the invoice record. Once the credit memo is released the original invoice is voided. You can then go back to the shipment/sales order to update the order to the correct part number.
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