Question

Alternate pick location

  • 16 May 2022
  • 0 replies
  • 29 views

We are looking for a way to have Acumatica provide an alternate pick location during the pick process if a sku is not in its expected location.  As an example, the mobile app directs the picker to get a quantity of 3 of sku A from pick location 123.  The picker goes there and only 2 units are available, even though the system believes 3 should be there.  This could be due to a prior receiving issue or miscount.  But, we have more units of sku A in other pickable locations. 

How can we tell the system there is only 2 in location 123 and direct the user to another location where sku A lives to complete the pick process and pick the full order?  We don’t want to close out the order as a short ship if we have more units in the building.  Ideally, we also want the system to correct the inventory issue in location 123 as well.

 

Thank you!


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