So one of our customers has a customization where we added a field for them. They will need to upgrade to the newest version of Acumatica soon. All this customization did was add a field to an AP window. How is that customization field data stored in the database? Could it be lost during an upgrade? Just want to make sure I have a good understanding of this before giving them the go ahead.
Field Customizations Upgrade General Questions
Best answer by Laura02
Hello,
In addition to recommendations above from
In my experience, some customizations require upgrades, and some do not. In general, customizations are less likely to need upgraded code when the customizations are small and there isn’t a large gap between your customer’s prior version and their new Acumatica version.
At Klear, we follow these step-by-step procedures when a customer upgrades:
- Before requesting a Sandbox, we export Klear-created customizations, one at a time, and save the exported files.
- When the Acumatica Sandbox site is provided, we sign in and publish Klear Customizations to all tenants on the sandbox site in Customization Projects screen.
- If they publish successfully - no further work is needed for the customization.
- If publishing fails, we contact our internal developers to request an upgrade for the customization to be compatible with the new Acumatica version.
If you want to test in advance, you can try importing the customer’s customization file(s) to a demo tenant of the same version your customer will update to, with similar features activated and see whether it publishes and works as expected.
Laura
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