I have a couple of automation schedules that have been running daily for a few months. For no apparent reason, they stopped a couple of days ago. You can see the Next Execution Date for the first two is 3/29/2025, but today is 4/2/2025. Other schedules have continued to run since:
Can a scheduled event be re-triggered somewhere or manually run? Is there anything I can investigate to try and discover why these have started failing without notice?
Best answer by bwhite49
When this happens, resetting caches and restarting the application will sometimes fix the issue.
In some cases, I’ve had to delete and recreate the schedule. I’ve also experienced that the recreated schedule will not run the day that I created it, but it will run the following day. I’ve never had the experience of a new schedule not working after the first day, but it is common for a schedule to not work that first day.
+1When this happens, resetting caches and restarting the application will sometimes fix the issue.
In some cases, I’ve had to delete and recreate the schedule. I’ve also experienced that the recreated schedule will not run the day that I created it, but it will run the following day. I’ve never had the experience of a new schedule not working after the first day, but it is common for a schedule to not work that first day.
I do recall having an issue like this in the past, though not recently. I think we just rebuilt the automation schedule.
Hi
Have you tried manually changing the next execution date to a day in the future or today with a time in the future, this has worked for me in the past.
+13
Could you confirm if there have been any customizations implemented on any processing screens that handle automation schedules? If so, it’s possible these customizations might be conflicting with the automation process.
Similar issue identified to another person, Did you kept any maintainence Mode for long time.
Also did you customizations built on any processing screen that has automation schedule setup which may conflict with the package publishing.
I had a similar issue, where we have done one customization in processing centre which also has option to setup the schedulers which stops working.
I will try rebuilding the schedules today.
I finally restarted the application after trying everything else (including rebuilding the schedules). That worked. I had previously reset the caches per
Thank you all the for the suggestions. I wish I could schedule application restarts...
Just wanted to add on that restarting the application worked for us as well. Just experienced this issue a couple of days ago.
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