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Marketing>Task>Activities upon saving status remains open

  • April 14, 2023
  • 6 replies
  • 73 views
S
Freshman I
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Upon saving the created activity for a task, status remains open what could be the reason behind it. Would like to know your inputs, thank you.

Best answer by Manikanta Dhulipudi

Hi @shelsantillan96 

If the activitiy type is work item then We have an option to enable thecheckbox “ Track time and costs”



once it is enabled the status will be open and user has to mark as complete manually.

 

    6 replies

    Manikanta Dhulipudi
    Captain II
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    Hi @shelsantillan96 

    COuld you please explain a Bit more with screenshot?

    Thanks

    Acumatica Functional Consultant & Customer Experience Supervisor
    S
    S
    Freshman I
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    Here’s a sample

     

    Manikanta Dhulipudi
    Captain II
    Forum|alt.badge.img+15

    Hi @shelsantillan96 

    What type of Activities

    are showing Open?

    Acumatica Functional Consultant & Customer Experience Supervisor
    Kandy Beatty
    Chris Hackett
    S
    Freshman I
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    I have added a new type of activity

     

    Manikanta Dhulipudi
    Captain II
    Forum|alt.badge.img+15

    Hi @shelsantillan96 

    If the activitiy type is work item then We have an option to enable thecheckbox “ Track time and costs”



    once it is enabled the status will be open and user has to mark as complete manually.

     

    Acumatica Functional Consultant & Customer Experience Supervisor
    Kandy Beatty
    Chris Hackett
    S
    Freshman I
    Forum|alt.badge.img

    Hi @manikantad18 I’ll have this check, thanks for the input.

    Chris Hackett
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