Hi @dipalim18 

Because Business Account & Customer will save a separate ID code even though you perform "Extend as Customer" the original ID remains the same.

To avoid this, we will create 2 separate Business Account & Customer codes (Do not perform the "Extend as Customer" feature) and connect the 2 codes together via the "RELATIONS" Tab

In your situation, you can use the "Change ID" feature to change the Customer code.

Best Regards,

NNt

The problem with changing it is that the Customers and Business Accounts are the same thing under the hood - Customer extends the Business Account entity. While technically you can intervene in the process (via a customization package), it will be complicated and the repercussions will be too severe to justify the changes.

You can customize Business Accounts screen to use the same sequence as the Customers screen - this will be a less invasive solution.

Any changes to the Customer ID (which is the AcctCD field from the BAccount table) will also affect the Business Account field on the Business Accounts screen - because it’s the same value under different labels on different screens.

For existing records, you can change it using Change ID action. However, it allows manual input only - so, if you want to make it automated and use a Numbering Sequence, you’d need a customization for that, with its own action.