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what is the actual flow to recall product?

  • 22 January 2024
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pandachan48
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Can anyone provide guidance on the following:

1) how to process the "recall product" that we need to send to contract manufacturer do the rework. - rework cost = labor cost + materials 
2) how to process "RMA" using service repair since the cost will follow FIFO. - remove the defective material item + replace with new material item

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Best answer by Debbie Baldwin 22 January 2024, 14:43

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Debbie Baldwin
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@pandachan48 - these are things not easily explained via a written explanation - are you working with a partner? Who is your services partner - this should be part of your implementation process flows that you go through during implementation. If you are already live - I would suggest you still reach out to your partner for advice. Would you like me to reach out for you?

Debbie Baldwin

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