Good afternoon everyone,

I'm trying to customize the Request for Information email template, however I'm not able to customize the subject of the template, this is what I'm doing:

1. Open the email template “E-Mail Request For Information RFI”
2. Customize the template subject with this expression: “RFI #((RequestForInformation.RequestForInformationCd)) - ((RequestForInformation.ProjectId.Description))”
3. Open the “Project Management Preferences”
4. Set the “Default Email Notification” to “E-Mail Request For Information RFI”
5. Create or Open a RFI
6. Click on Email action
7. The Subject, To, CC, and BCC fields do not equals the same as the “E-Mail Request For Information RFI” template, the message however is the same as the template.

Do you know why this is happening? Or where can I edit these fields?