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Mobile App log in issues


iqraharrison
Captain II
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Hi,

i am having trouble logging into the mobile app for a client.  i am not seeing the tenant list either which is strange.  i am on version 22.052 of the app.  anyone else experiencing similar issues? 

Best answer by iqraharrison

@kandybeatty49 I figured it out, I uninstalled and reinstalled the mobile app on my phone and it fixed this issue and i was able to log in :) Thanks for your help!

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3 replies

Kandy Beatty
Captain II
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Hi @iqraharrison48 

When logging in, ensure you have the correct URL

You won’t see the tenants until after you login

 


iqraharrison
Captain II
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  • Author
  • Captain II
  • 516 replies
  • Answer
  • March 8, 2023

@kandybeatty49 I figured it out, I uninstalled and reinstalled the mobile app on my phone and it fixed this issue and i was able to log in :) Thanks for your help!


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • 2546 replies
  • March 9, 2023

Thank you for sharing your solution with the community @iqraharrison48 !


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