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Question

Full-text search warning will not clear


davecrewe17
Freshman I
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Hi all,

I have a local instance set up for training (Build 24.112.0026), and I am seeing the following message on the Transactions and Profiles tab after performing a Universal Search:

The search by a phrase or a list of keywords might not work because the Full-Text Search feature is not enabled. Contact an administrative user to enable the feature.


I have run ‘Process All’ on the ‘Rebuild Full-Text Entity Index’ screen, and I have also tried the ‘Restart Full-Text Search’ option, but I am still seeing the warning.

Anyone seen this before or know how to deal with it?

15 replies

Manikanta Dhulipudi
Captain II
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@davecrewe17 Have you restarted the environment after doing rebuild?

 

Did you enabled the feature?


davecrewe17
Freshman I
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  • Author
  • Freshman I
  • 10 replies
  • October 11, 2024

Hi Manikanta,

I did not restart, I didn’t think a restart was necessary. However I have just restarted and rebuilt, and the warning is still there. 

With regard to enabling the feature, my understanding was that ‘Process All’ on the ‘Rebuild Full-Text Entity Index’ screen would do that. I don’t see the feature on ‘Enable/Disable Features’


ed.goodman
Acumatica Employee
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  • Acumatica Employee
  • 121 replies
  • October 11, 2024

@davecrewe17 

Here is the knowledgebase document on this.

After going through the steps, it is likely you will need to do a restart application.

https://community.acumatica.com/maintenance-and-troubleshooting-229/how-to-resolve-the-issue-when-a-full-text-search-is-not-working-5667

Hope this helps.

Ed


davecrewe17
Freshman I
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  • Author
  • Freshman I
  • 10 replies
  • October 11, 2024

Thanks Ed, but as I mentioned I have already performed the Restart Full-Text Search, which is the only step that the KB article offers for R2022 onwards.


Manikanta Dhulipudi
Captain II
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davecrewe17 wrote:

Hi Manikanta,

I did not restart, I didn’t think a restart was necessary. However I have just restarted and rebuilt, and the warning is still there. 

With regard to enabling the feature, my understanding was that ‘Process All’ on the ‘Rebuild Full-Text Entity Index’ screen would do that. I don’t see the feature on ‘Enable/Disable Features’

@davecrewe17 

have you done the below shown one 

 


davecrewe17
Freshman I
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  • Author
  • Freshman I
  • 10 replies
  • October 11, 2024

Yes, I have done that. I mentioned this in the original post…

“I have run ‘Process All’ on the ‘Rebuild Full-Text Entity Index’ screen, and I have also tried the ‘Restart Full-Text Search’ option, but I am still seeing the warning.”


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Hello @davecrewe17 

Step 1: Run the following MS SQL script to determine does the full-text search enabled on the database server.

 

SELECT *

FROM   sys.fulltext_indexes 

 

If this query returned an empty result, then the full-text search is disabled.

 

Step 2: Run the following MS SQL script to enable the full-text search.

 

EXEC Pp_disablefulltext

 

go

 

EXEC Pp_enablefulltext 

 

 

 


davecrewe17
Freshman I
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  • Author
  • Freshman I
  • 10 replies
  • October 17, 2024

I was wondering if that was OK to run in 2024 version, as the other link suggests that it is for 2022 and earlier.

 

  • I ran the first SQL and the result was empty. 
  • I ran the second SQL and get the following:

(101705 rows affected)

(0 rows affected)

(11880 rows affected)

Completion time: 2024-10-17T10:35:48.7081348-06:00

  • I ran the first command again, and it’s still empty, and I still have the same problem in the UI.
  • I restarted the application but I still have the same issue.

Thanks,


Dave.


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • 2751 replies
  • December 24, 2024

Hi ​@davecrewe17 were you able to find a solution? Thank you!


davecrewe17
Freshman I
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  • Author
  • Freshman I
  • 10 replies
  • December 26, 2024

Nope, the issue is still there, even in a fresh deployment of 2024 R2


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  • Semi-Pro II
  • 119 replies
  • December 27, 2024

Hi ​@davecrewe17 , not sure if this will help, but make sure the full text search feature is actually installed within the sql server first. That’s what our issue was after restarting the search feature multiple times and had no luck. 


davecrewe17
Freshman I
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  • Author
  • Freshman I
  • 10 replies
  • January 2, 2025
jzhu wrote:

Hi ​@davecrewe17 , not sure if this will help, but make sure the full text search feature is actually installed within the sql server first. That’s what our issue was after restarting the search feature multiple times and had no luck. 

By that do you mean the steps in the KB article?

How to resolve the issue when a full-text search is not working | Community

Because I did already try that. Would be interested if there’s another way.


  • Freshman I
  • 8 replies
  • February 10, 2025

Hello- I’m experiencing the same issue and tried all the suggestions provided in these replies without success. ​@davecrewe17 Have you tried starting completely over with a new sql database? That’s the only option I can think of as left for me to try but it would mean losing a large amount of invested time.


Manikanta Dhulipudi
Captain II
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@s3raph777 have you restarted the application?


  • Freshman I
  • 8 replies
  • February 10, 2025
Manikanta Dhulipudi wrote:

@s3raph777 have you restarted the application?

Yes. I attempted all the fixes mentioned in this forum.


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