Error when upgrading U100/SweetLife instance

Hi @Kimberly! I moved your question to a general forum as most probably, this is a platform issue rather than the issue with the U100 dataset. 

For training purposes, we recommend that you deploy a new instance with the required dataset. As we constantly update the U100 dataset, deploying a new instance will give you the right dataset with the settings and set of documents needed for the updated courses.

@Elena - Deploying a new instance requires access to the server, does it not? That is a big requirement for someone managing training instances and I strongly prefer not to give that person direct access to our hosting server.

Also, are there any plans to offer snapshots of updated datasets in a similar way as is done with SalesDemo data?

Thank you,

Kimberly

@Elena,

Thank you for this builds link. I am glad I can access updated datasets without having to deploy a new instance.

Perhaps we can take snapshots of “clean” instances (before bringing in U100 data) and revert back to those initial snapshots before upgrading via the UI. (Then, of course, import the current snapshot for the upgraded instance). Is that a viable way around having to deploy new instances for every upgrade? We would still lose any learners’ work in progress, but at least we could upgrade without having to access the hosting server.

Also, I want to confirm we are just talking about the two major releases per year. We should be able to perform minor updates through the UI even with U100, right?

Much appreciation for all your help and advice.

Kimberly

Hi @Kimberly.

We are sorry for the late reply. For some reason, we haven’t received a notification about your last comment. My colleague, @msapaev will answer your questions.

@Kimberly, I’m not sure that updating an instance with U100 tenant results in a data-related issue (like with unpublished customizations), so I would skip a step with “reverting back to initial snapshots”. Besides that, you described a proper way of getting a new minor Acumatica version with the latest U100:

1. Apply a new update on the Apply Updates form.
2. Download the corresponding U100 version from https://builds.acumatica.com/.
3. Upload this snapshot to the needed tenant on the Tenants form and restore it.

You are absolutely correct. You can install minor updates (within the same major version) through UI. An update to the next major version, which is released twice a year, can be performed only with the installation wizard.