Docusign will not connect. Im in a test sandbox and I have Use Test API box checked off & API URL https://demo.docusign.net/restapi and I save and try to connect and get an error. I do have a docusign account and Ive provided the login info within the email & password fields. What am I missing?
Hi
What is the exact error you are receiving?
The error says “one or both username & password are invalid” but when I uncheck Use Test API and click connect - it works. But, when I re-add the Test API URL and click connect, I get the previous error message.
Hi
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.