Hi,
I’m trying to delete a voided payment in the receivables function that is in a Balanced Status but I receive the below error.
Thank you.
Solved
Deleted Void payment in Balanced Status
Best answer by Laura02
Hello, is the Payments screen customized? If so, please temporarily in-publish customizations and try again to release the same Payment.
Laura
+4Hi
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+19Hello, is the Payments screen customized? If so, please temporarily in-publish customizations and try again to release the same Payment.
Laura
Laura ~ Klear Systems, Inc. Irvine, CA. ~ Click my logo to Follow me ~
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+13Hi
The movenext errors are normally caused by customizations and based on what is shown in the trace file, that appears to be the case here.
- Unpublish the customization package and verify the issue.
- Try to refresh the Screescreentry to attempt two or three to delete the record.
- Navigate to tool> trace and find the move next message and verify the trace if customisation package details are showing or not.
Thanks
Acumatica Functional Consultant & Customer Experience Supervisor
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