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A/R, process to apply payments


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Our customer would like to apply payments by using a process for pay/release A/R invoices.

For credit card there is “auto-apply payments” but this is not available for any other payment method.

What do you suggest?

Best answer by Laura02

Hello,

If the customer has Auto-Apply checked on in the customer profile, we can automatically apply any payment method. When I enter and release a Check payment for the customer shown below, Acumatica automatically applies the check payment to the oldest open invoices for this customer.

Auto-Apply is also available as a Process, applying payments for groups of customers who have open payments, at the same time with the same process.

HTH.

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7 replies

Kandy Beatty
Captain II
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  • Captain II
  • 2209 replies
  • October 4, 2022

HI @mstuber64 

Do you have credit card processing in place? If so, you can use the features under banking to Generate and Capture Payments? There is also Credit Card Processing for Sales under Sales Orders.

 


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  • Author
  • Freshman I
  • 20 replies
  • October 4, 2022

Thank you so much kbeatty21 for your fast response.

Yes, the credit card does work, but we are looking for something similar to process orders with the payment methods cash/check/ACH.

Thank you!

Monika


Laura02
Captain II
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  • Captain II
  • 3132 replies
  • Answer
  • October 4, 2022

Hello,

If the customer has Auto-Apply checked on in the customer profile, we can automatically apply any payment method. When I enter and release a Check payment for the customer shown below, Acumatica automatically applies the check payment to the oldest open invoices for this customer.

Auto-Apply is also available as a Process, applying payments for groups of customers who have open payments, at the same time with the same process.

HTH.


BenjaminCrisman
Acumatica Employee
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  • Acumatica Support Team
  • 711 replies
  • October 4, 2022

Hi @mstuber64! There is a process in AR which can auto apply the payments:

Is this the process you were looking for?


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  • Author
  • Freshman I
  • 20 replies
  • October 4, 2022

laura01, thank you for your answer also.

I tested it and it worked! This is awesome! Thanks!


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  • Author
  • Freshman I
  • 20 replies
  • October 4, 2022

BenjaminCrisman, thank you for your response.

Yes, this is what I was looking for. Auto-Apply payment for payment methods cash/check and ACH.

Thank you!

Monika


  • Freshman II
  • 8 replies
  • January 10, 2024

Can you please help and advise on cases where we have multiple invoices and including a recurring payment charging on a customer credit card monthly? How can we auto-apply the recurring payment created and captured on a credit card and you want to auto-apply it to the same amount open invoice. 


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