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Notification Templates - from Send button in Reports

  • December 24, 2020
  • 3 replies
  • 1856 views

On many of the reports during the print process, there is a Send button.  This button would generate an email using the data fields from the screen or document.  In report designer, you can fill in the data or associate it to a Notification Template.  

NOW in A2020R2, this functionality seems to be lost.  When you hit send, the data is not translating from the document and shows to coded values.  What a loss of functionality.  Clients frequently may have multiple templates associated with the document and were going to Actions to select the template.   The screen shot below is for AP payment register so you can email the Vendor the details that the check was applied for.

For AR Invoicing, will this functionality be taken away?   How will it be replaced?  Business events still use Notification templates.  So do the AR preferences and other documents.  

 

Within the Notification templates, there needs to be a way to have better formatting as well.

 

 

 

 

Best answer by Irina

It is true only for the subject, body and other fields defined by notification template, see the following article

https://community.acumatica.com/installation-and-configuration-14/how-to-change-the-email-notification-template-used-when-sending-a-report-313

The ActivitySource and ParentSource should be specified. Otherwise, the system is not able to locate the data which should be used in the notification.

Here is the example when ActivitySource and ParentSource are specified:

And here is what happens when they removed (exactly the same that you reported):

 

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3 replies

Irina
Community Manager
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  • Acumatica Support Analyst
  • 518 replies
  • February 9, 2021

Hello @pmarotta50, sorry for the long reply.

We were unable to reproduce the same issue.

Looks like you had no ActivitySource/ParentSource set on the report you try to send out. Make sure you set them up, here is the example for AR Invoice/Memo report:

 


  • Author
  • Freshman I
  • 9 replies
  • February 10, 2021

I am using TemplateID.  I was told that if you use the Template ID in the Report Designer, then the other email settings do not work.  


Irina
Community Manager
Forum|alt.badge.img+8
  • Acumatica Support Analyst
  • 518 replies
  • Answer
  • February 14, 2021

It is true only for the subject, body and other fields defined by notification template, see the following article

https://community.acumatica.com/installation-and-configuration-14/how-to-change-the-email-notification-template-used-when-sending-a-report-313

The ActivitySource and ParentSource should be specified. Otherwise, the system is not able to locate the data which should be used in the notification.

Here is the example when ActivitySource and ParentSource are specified:

And here is what happens when they removed (exactly the same that you reported):

 


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