Hi,
We are trying to create a business event that sends and email when a shipment is confirmed. We have the business event working but for some reason the attached PDF of the Shipping confirmation is attaching without including any information about the shipment. I have attached a copy of the PDF that is being attached and one of what we would expect to see. Is there some step we might be missing that would allow the template to include the data in the confirmation PDF?
Best answer by FarioConsulting
Hi,
This may be related to how the shipment number is being passed through to the report. There should be an additional "Report Parameters" section where you assign the shipment number coming from the Generic Inquiry (GI).
If that does not fix it, try saving the Fusion Shipment Confirmation report as its own individual report with all parameters and filters pre-set, then use that new report in your email template.
Hope this helps!
Hi,
This may be related to how the shipment number is being passed through to the report. There should be an additional "Report Parameters" section where you assign the shipment number coming from the Generic Inquiry (GI).
If that does not fix it, try saving the Fusion Shipment Confirmation report as its own individual report with all parameters and filters pre-set, then use that new report in your email template.
Hope this helps!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
