Skip to main content
Solved

Location 'MAIN cannot be found in the system

  • April 17, 2024
  • 1 reply
  • 206 views

Good day, 

We are receiving an error ‘location ‘MAIN’ cannot be found in system’ occasionally. 

 

Any guidance on how to resolve the error will be appreciated. 

Kindly see attached a screenshot of our request and response logs. 

 

Kind regards.

Alecia

Best answer by hananeoufdir34

Hi @Alecia 

You can try the workaround below, it may resolve the error: 

1. Put the sales order on hold
2. Clear the customer location field and press Ctrl + Enter to commit an empty value
3. Select customer location with a selector again and save the order

And then try to ship the order.

View original
Did this topic help you find an answer to your question?

1 reply

Forum|alt.badge.img
  • Acumatica Employee
  • 13 replies
  • Answer
  • April 18, 2024

Hi @Alecia 

You can try the workaround below, it may resolve the error: 

1. Put the sales order on hold
2. Clear the customer location field and press Ctrl + Enter to commit an empty value
3. Select customer location with a selector again and save the order

And then try to ship the order.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings