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Question

Unable to Load Documents for Debit Adj in Payables Module


Hi,

I noticed the Load Document Function is not available in the Cheques & Payment screen for Debit Adj. How can I enable this function?

Load Documents Greyed Out

 

2 replies

nhatnghetinh
Captain II
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  • Captain II
  • 523 replies
  • January 7, 2025

Hi ​@Yarlini77 

In the Checks and Payments (AP.30.20.00) screen, if you select  Type as “Debit Adj”, the Load Document Function will not be available. The Load Document Function will be available when you select Type as: Payment, Prepayment ..

 

The "Debit Adj" document in the "Checks and Payments" screen that you see is taken by the system from the "Bills and Adjustments" screen.

 

Best Regards,

NNT


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Hello ​@Yarlini77 

 If you click Load Documents on the table toolbar, the system adds open debit adjustments (if any) or debit adjustment lines at the top of the list in addition to bills and credit adjustments.

 

Therefore, when you select debit adjustment in the header, the load document function is unavailable. It is available only for payment, prepayment, and refund.
 

Thank you,


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