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how to auto pick the customer email when sending a report

  • February 21, 2023
  • 9 replies
  • 251 views

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Like in above image we have created a custom screen for proforma invoices. When we click the print report button in the top right it creates a print report wizard as follows.

 In this we want to email a copy of this Pro forma Invoice report to the relevant customer when click the SEND button in the top. But when we click the SEND button we want to auto pick the customer’s email address for the “To” section of the Email Activity section without picking it manually. So guys, can you give me some guidance me to accomplish this scenario? Thank you.

 

Best answer by MinushaWeerasuriya76

Hi @malintha,

When you click on Print Report → Send, the system utilizes the report mailing settings.

Hence, you will need to specify the data to populate the TO field within the report through Report Designer.

Please refer the following KB on this: How to configure the usage of notification templates | Community (acumatica.com)

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9 replies

Laura02
Captain II
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  • Captain II
  • 3132 replies
  • February 21, 2023

Hello @malintha ,

Did you try adding your report into the Mailing settings for Customer Class and Customers?

 


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  • Author
  • Freshman I
  • 11 replies
  • February 22, 2023

​Hello @laurabarber08, I tried to add my report as you mentioned before. My report is a custom made one. So when I going to add my report as follows it can not find. Can you please give me a guide, I can not discover what the issue? Thank you.

 


Laura02
Captain II
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  • Captain II
  • 3132 replies
  • February 22, 2023

Hello,

Has your report been added to the Site Map?


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Hi @malintha,

When you click on Print Report → Send, the system utilizes the report mailing settings.

Hence, you will need to specify the data to populate the TO field within the report through Report Designer.

Please refer the following KB on this: How to configure the usage of notification templates | Community (acumatica.com)


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  • Author
  • Freshman I
  • 11 replies
  • February 23, 2023
Laura02 wrote:

Hello,

Has your report been added to the Site Map?

Yes @Laura02 


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  • Author
  • Freshman I
  • 11 replies
  • February 23, 2023
MinushaWeerasuriya76 wrote:

Hi @malintha,

When you click on Print Report → Send, the system utilizes the report mailing settings.

Hence, you will need to specify the data to populate the TO field within the report through Report Designer.

Please refer the following KB on this: How to configure the usage of notification templates | Community (acumatica.com)

Thank you @MinushaWeerasuriya76 .I’ll try out this.


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  • Author
  • Freshman I
  • 11 replies
  • February 26, 2023
malintha wrote:
MinushaWeerasuriya76 wrote:

Hi @malintha,

When you click on Print Report → Send, the system utilizes the report mailing settings.

Hence, you will need to specify the data to populate the TO field within the report through Report Designer.

Please refer the following KB on this: How to configure the usage of notification templates | Community (acumatica.com)

Thank you @MinushaWeerasuriya76 .I’ll try out this.

Best answer is by @MinushaWeerasuriya76. I’m so sorry, I can not find a way to change the best answer selection by me. Best answer should be MinushaWeerasuriya76’s answer. 


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • 2754 replies
  • February 27, 2023

@malintha I fixed best answer😁


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  • Author
  • Freshman I
  • 11 replies
  • February 27, 2023
Chris Hackett wrote:

@malintha I fixed best answer😁

Thank you @Chris Hackett


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