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Prices being cut in half on SO


bnaumann
Freshman I
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Why does the Invoice for the 100pcs on IN0563852 shows a sell price of $271.23, but when you print the invoice the price comes in at $135.62? It is cutting the price in half. Does anyone know why?

 

Best answer by RoyceLithgo

Has the report been customised? The standard report prints the unit price directly from ARTran.CuryUnitPrice - seems highly unlikely that it would be randomly half the value.

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8 replies

Laura02
Captain II
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  • Captain II
  • 3132 replies
  • July 20, 2022

Hello, Can you show the invoice please?  What is the customer price class?  Are there Customer Price Worksheets in the system that my provide special pricing to this customer?  Is the invoice customized?

Thanks.


bnaumann
Freshman I
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  • Author
  • Freshman I
  • 29 replies
  • July 20, 2022

Default Price class. Not sure i know what you mean by customized. It was generated from SO! Dont see any special worksheets!


bnaumann
Freshman I
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  • Author
  • Freshman I
  • 29 replies
  • July 20, 2022

 


Laura02
Captain II
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  • Captain II
  • 3132 replies
  • July 20, 2022

Hello, to me the price looks exactly the same on the Invoice as it looked on the Order. Notice, only 100 shipped while 200 were ordered.


bnaumann
Freshman I
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  • Freshman I
  • 29 replies
  • July 20, 2022

We dont believe this is the case, because it isnt happening anywhere else. If that were the case, all incomplete shipments would be like that.


Kandy Beatty
Captain II
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  • Captain II
  • 2209 replies
  • July 20, 2022
bnaumann wrote:

Default Price class. Not sure i know what you mean by customized. It was generated from SO! Dont see any special worksheets!

What does the printed form look like for the Invoice??


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  • Pro II
  • 76 replies
  • Answer
  • July 21, 2022

Has the report been customised? The standard report prints the unit price directly from ARTran.CuryUnitPrice - seems highly unlikely that it would be randomly half the value.


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • 2747 replies
  • July 28, 2022

Hi @bnaumann - were you able to find a solution for your issue? Thank you!


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