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RMA Order shows Negative quantity


Manikanta Dhulipudi
Captain II
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Hi Everyone

Recently We observed the Negatie qty and amount while creating a RMA Order using Add Invoice.

 

I verified in another 23R2 206 Instance and did not observe the same issue. Any suggestions

Best answer by Manikanta Dhulipudi

Please note that I was able to investigate further your case and note that from 2023 R1 operation field client use with RMA template type will result this.

 

From 2023 R1 if client use the receipt operation it will be negative / if its issue operation it will be positive quantity, in the screenshot you sent the reason why its negative because, it had used receipt operation, its not  a bug. 

 

Negative = Receipt operation

Positive  = Issue operation

 

Please refer below test results and release note for confirmation.

 

https://acumatica-builds.s3.amazonaws.com/builds/23.1/ReleaseNotes/AcumaticaERP_2023R1_ReleaseNotes_full.pdf

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3 replies

Manikanta Dhulipudi
Captain II
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Please note that I was able to investigate further your case and note that from 2023 R1 operation field client use with RMA template type will result this.

 

From 2023 R1 if client use the receipt operation it will be negative / if its issue operation it will be positive quantity, in the screenshot you sent the reason why its negative because, it had used receipt operation, its not  a bug. 

 

Negative = Receipt operation

Positive  = Issue operation

 

Please refer below test results and release note for confirmation.

 

https://acumatica-builds.s3.amazonaws.com/builds/23.1/ReleaseNotes/AcumaticaERP_2023R1_ReleaseNotes_full.pdf


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • 2759 replies
  • February 1, 2024

Thank you for sharing your solution with the community @manikantad18!


  • Freshman I
  • 1 reply
  • July 31, 2024

This question is for @Manikanta Dhulipudi - I have a client and on the RM the operation is “Receipt’, but when we put the quantity to -1 it receives and error that the Qty can’t be less then 0.  We got the Qty to stay -1 and once we hit “Save” the Qty changed to 1.  What could be causing the issue?


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