Skip to main content
Solved

Inter-Branch Transactions feature is disabled.

E
Jr Varsity II
Forum|alt.badge.img

We are using the REST API to create a Sales Order in Acumatica. For some customers we receive the below error message. Not sure why the API is complaining about “inter branch” as we target a single tenant and try to create a sales order for an existing customer under that tenant. (Not sure if branch means something else than “tenant” in this context) 

I read the other post on the forum and tried to find the feature for enabling inter branch but that feature was not listed. Can someone please help with this?  

 

Exception: An error occurred during processing of the field Allocated value False Inter-Branch Transactions feature is disabled.
PX.Data.PXOuterException: An error occurred during processing of the field Allocated value False Inter-Branch Transactions feature is disabled

Best answer by ericyz

Yes Chris, so turns out client needs Inter Branch feature licensed and purchased from Acumatica if the sales order request posts to another “branch” than the customer record branch value… 

View original
Did this topic help you find an answer to your question?

3 replies

E
Jr Varsity II
Forum|alt.badge.img
  • ericyz
  • Author
  • Jr Varsity II
  • 13 replies
  • June 29, 2022

Adding more info: We do not pass a field called “Allocated” and not sure why the API is complaining about it.


Below is a sample request we pass and it only happens for some customers and not all:

 

{"CustomerID":{"value":"C006089"},"Description":{"value":"Hinnershitz"},"Details":[{"InventoryID":{"value":"DESIGNER"},"LineDescription":{"value":"Kitchen - perimeter - Hampton (Pure White), Frameless, Birch Plywood, Dovetailed Wood\n"},"OrderQty":{"value":1},"UnitPrice":{"value":7105.059800000001}},{"InventoryID":{"value":"FUEL SURCHARGE"},"OrderQty":{"value":1},"UnitPrice":{"value":355.25299000000007}}]}

Chris Hackett
Community Manager
Forum|alt.badge.img
  • Chris Hackett
  • Acumatica Community Manager
  • 2752 replies
  • July 26, 2022

Hi @ericyz - were you able to find a solution for your issue? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
E
Jr Varsity II
Forum|alt.badge.img
  • ericyz
  • Author
  • Jr Varsity II
  • 13 replies
  • Answer
  • July 26, 2022

Yes Chris, so turns out client needs Inter Branch feature licensed and purchased from Acumatica if the sales order request posts to another “branch” than the customer record branch value… 

Chris Hackett
1 person likes this
  • Chris Hackett
    Chris Hackett

Reply


Most helpful members this week

Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings
About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2024  Acumatica, Inc. All rights reserved