Skip to main content
Solved

Send Notification to sales person when a sales order has been Rejected


Michael Ndungi
Varsity I
Forum|alt.badge.img

Hello Everyone,
I’m using business events to notify a sales person of a corresponding sales order if the order has been rejected.

Kindly assist on how I should specify, so that the system should pick the email of the sales person who created the sales order or in Charge of the sales order i.e.  To:(sales person email)
see below;

All responses will be highly appreciated
Thank you everyone.

Best answer by Manikanta Dhulipudi

In addition @darylbowman 

We can sent an email update to the person who created a sales order 

 

Further, we can send an email to a salesperson to bring the email ID of the salesperson and update the data field in the template  

 

Adding a Business event attached to kick start the changes needed as per the requirement

View original
Did this topic help you find an answer to your question?

2 replies

darylbowman
Captain II
Forum|alt.badge.img+13

Using the selector icon, you can drill down into the sub-elements of that field. I would try ((SalesPerson.DefContactID.EMail))


Manikanta Dhulipudi
Captain II
Forum|alt.badge.img+12

In addition @darylbowman 

We can sent an email update to the person who created a sales order 

 

Further, we can send an email to a salesperson to bring the email ID of the salesperson and update the data field in the template  

 

Adding a Business event attached to kick start the changes needed as per the requirement


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings