Skip to main content
Solved

REST API for capturing and uploading signature in appointment

  • September 9, 2023
  • 1 reply
  • 119 views

Forum|alt.badge.img

Hi,

In the field service management module, there is an option available to the technician to capture customer signature from mobile app which is then uploaded to the appointment screen.

I am building an application which needs to do the same, hence I am looking for REST API call details to be able to capture and attach signature to the appointment.

I did not find any relevant actions in the web service endpoint. See below.

 

Thanks,

Rajesh Mishra

Best answer by yhartman

Hi,

When a user signs a document on the mobile app Acumatica creates a PNG of the signature and attaches it to the document. You can upload a signature to follow the same logic. 

 

To upload a file, first retrieve the document. In the response you will find file (files:put) link. Then you can use that link to upload the signature.

 

Once you have the entity link (which is comprised of the NoteID), you can send the file contents.

 

You can learn more here https://help.acumatica.com/(W(2))/Help?ScreenId=ShowWiki&pageid=591def3d-5fe5-42c1-bb35-cfe5b4c77f6f

View original
Did this topic help you find an answer to your question?

1 reply

Forum|alt.badge.img+3
  • Jr Varsity I
  • 62 replies
  • Answer
  • September 10, 2023

Hi,

When a user signs a document on the mobile app Acumatica creates a PNG of the signature and attaches it to the document. You can upload a signature to follow the same logic. 

 

To upload a file, first retrieve the document. In the response you will find file (files:put) link. Then you can use that link to upload the signature.

 

Once you have the entity link (which is comprised of the NoteID), you can send the file contents.

 

You can learn more here https://help.acumatica.com/(W(2))/Help?ScreenId=ShowWiki&pageid=591def3d-5fe5-42c1-bb35-cfe5b4c77f6f


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings