We are looking for a way to have Acumatica provide an alternate pick location during the pick process if a sku is not in its expected location. As an example, the mobile app directs the picker to get a quantity of 3 of sku A from pick location 123. The picker goes there and only 2 units are available, even though the system believes 3 should be there. This could be due to a prior receiving issue or miscount. But, we have more units of sku A in other pickable locations.
How can we tell the system there is only 2 in location 123 and direct the user to another location where sku A lives to complete the pick process and pick the full order? We don’t want to close out the order as a short ship if we have more units in the building. Ideally, we also want the system to correct the inventory issue in location 123 as well.
Thank you!
