Skip to main content
Solved

BC should show they are the user who did the work

F
Freshman I
Forum|alt.badge.img

This is a manual order from BC, we want to map this from the Bigcommerce who made the order. Is this possible?

 

 

Best answer by Julia Lukina

Hello @Laura02, thank you for your question. Unfortunately according to current design this is not possible to change user name in Audit history - because all actions which are done by Acumatica will be lugged as Admin (because Admin is system account). If you want to be sure if something were done by Acumatica, but not by your system administrator - then it’s better avoid using Admin account by your users on daily basis (and keep password of Admin in in a safe place for emergency situations).

However if you will register an Idea on the portal (https://community.acumatica.com/ideas) and it will get a lot of votes - it can influence decision to implement this functionality.

View original

    3 replies

    Julia Lukina
    Acumatica Employee
    Forum|alt.badge.img+1
    • Julia Lukina
    • Acumatica Employee
    • 48 replies
    • December 22, 2023

    Hello @FrankieDC , you cannot map anything to Audit History, but you can map some fields from BC to Acumatica.

    Chris Hackett
    1 person likes this
    • Chris Hackett
      Chris Hackett
    Laura02
    Captain II
    Forum|alt.badge.img+19
    • Laura02
    • Captain II
    • 3132 replies
    • December 23, 2023

    Hello,

    I think Frankie is asking whether BigCommerce can use a different login user, like “BigCommerce” instead of “Admin”.  Records added by BigCommerce will then appear to be added by BigCommerce instead of appearing to be added by System Administrator.

    Is this possible?  How can Frankie change the Login User that is used by BigCommerce?

     

    Laura

     

    Laura ~ Klear Systems, Inc. Irvine, CA. ~ Click my logo to Follow me ~
    Chris Hackett
    1 person likes this
    • Chris Hackett
      Chris Hackett
    Julia Lukina
    Acumatica Employee
    Forum|alt.badge.img+1
    • Julia Lukina
    • Acumatica Employee
    • 48 replies
    • Answer
    • December 25, 2023

    Hello @Laura02, thank you for your question. Unfortunately according to current design this is not possible to change user name in Audit history - because all actions which are done by Acumatica will be lugged as Admin (because Admin is system account). If you want to be sure if something were done by Acumatica, but not by your system administrator - then it’s better avoid using Admin account by your users on daily basis (and keep password of Admin in in a safe place for emergency situations).

    However if you will register an Idea on the portal (https://community.acumatica.com/ideas) and it will get a lot of votes - it can influence decision to implement this functionality.

    Reply


    Most helpful members this week

    Terms & ConditionsCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings
    About Acumatica ERP system
    Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
    © 2008 — 2024  Acumatica, Inc. All rights reserved