Hi,
I had passed credit memo and matched with invoice and then it turned to closed status.
After that I had realised that I had made mistakes and I want to reverse the credit memo and adjust with debit memo, but I am not able to do that. When I reverse Credit memo, I am getting Debit memo, but I am not able to see the invoices in open status.
I want to see invoices in open status, can any one give some solutions?
Hello
Please follow these steps in the test environment.
1.Go to the payment and application screen.
2.Open the relevant credit memo.
3.Then reverse the applied invoice and release the document.
4.Then the invoice will open.
5.You can apply the debit memo to the credit memo in the document to apply tab in the payment and application screen
Thank you.
Thanks for your quick reply, but I am not able to see reverse application option in the application history. can you pls give some other suggestion?
Thanks for your quick reply, but I am not able to see reverse application option in the application history. can you pls give some other suggestion?
Hello
You should open the credit memo through the payment and application screen.(AR302000)
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