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Modifying Acumatica admin user roles

  • January 28, 2025
  • 6 replies
  • 49 views

SamMemar
Freshman II

I noticed that one of the automations scheduled to release Purchase Receipts is unable the process the releases as the financial period was closed. I tried to tick the “Financial Supervisor” role for the Acumatica admin user to allow the automation to process the Purchase Receipts even when a financial period is closed. However, when I selected admin under the Users screen, I realised that the Roles are not accessible:

 


I checked another site and it is allowing modification of the Roles for this user:

 

 

I am wondering if I don’t have rights and how can I get access to modify the system admin role.

Best answer by OlaAyanlaja62

Hi ​@SamMemar posting into closed periods is an exceptional situation and a real user with appropriate privileges should decide, not a scheduler. If the client believes he should have this functionality - then Financial Supervisor role has to be added to the administrative roles list, see https://help.acumatica.com/Help?ScreenId=ShowWiki&pageid=c51d3a6c-7a9e-4302-bb0a-3b70d894ab76. A parameter in web.config defines the list, not roles assigned to admin user. If Financial team thinks it will be useful for multiple clients - I would recommend to implement a GL Preferences option 'Allow posting to closed financial periods by a schedule'

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6 replies

Manikanta Dhulipudi
Captain II
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@SamMemar Can you check in below screen.

 

Navigate to user role and select adminstraction and verify if admin is tagged.

Also check if we need authorizethis 

 


mclarke88
Jr Varsity III
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  • Jr Varsity III
  • 33 replies
  • January 28, 2025

Go to access rights by role, select administrator, select production environment, and grant access to all modules. Sometimes that helps.


SamMemar
Freshman II
  • Author
  • Freshman II
  • 8 replies
  • January 29, 2025

Hi ​@Manikanta Dhulipudi 

Thank you for the tip. I checked the User Roles screen and noticed the admin username is not listed there. I tried to add it but it is not available to select. I clicked on the AUTHORIZE MYOB ADMIN and waiting if that would resolve the issue. When I checked the User Roles of the Administrator role of the other site where I have access to the Roles, I can’t see admin listed either. Therefore, not sure if having it there would resolve the issue.


SamMemar
Freshman II
  • Author
  • Freshman II
  • 8 replies
  • January 29, 2025

Hi ​@mclarke88 ,

Thank you, I granted access to all modules. However, I am still having the same issue.


  • Acumatica Employee
  • 8 replies
  • Answer
  • January 29, 2025

Hi ​@SamMemar posting into closed periods is an exceptional situation and a real user with appropriate privileges should decide, not a scheduler. If the client believes he should have this functionality - then Financial Supervisor role has to be added to the administrative roles list, see https://help.acumatica.com/Help?ScreenId=ShowWiki&pageid=c51d3a6c-7a9e-4302-bb0a-3b70d894ab76. A parameter in web.config defines the list, not roles assigned to admin user. If Financial team thinks it will be useful for multiple clients - I would recommend to implement a GL Preferences option 'Allow posting to closed financial periods by a schedule'


SamMemar
Freshman II
  • Author
  • Freshman II
  • 8 replies
  • January 31, 2025

Hi ​@OlaAyanlaja62 , Thank you for advising and providing the solution. I do understand it is an exceptional situation.


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