Are Commercial Transaction counted across all Tenants including “test” tenants ?
Are ERP Transactions counted across all Tenants including “test” tenants ?
+16Hi
I found the Acumatica licensing guide that may help you here:
https://www.acumatica.com/agreements/
Specifically the guide for products after April 2024
Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
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+16Also, I checked an instance and here are the stats, they are the same in the Test and Production. The transactions appear to be shared across both tenants.
Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
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Dale,
Nice speaking with you again. I see and handle of lot of the ETV cases that come into Acumatica Support. I can confirm that all licensing transactions are counted across all tenants of a site.
If the tenants exist on the same URL that has a license applied, then it will count on the License Monitoring Console.
I do recommend performing testing for customers on an external instance in order to not cause the client’s to go over on their licensing counts due to testing in other test tenants.
Acumatica does offer the option to purchase dedicated sandboxes if SaaS client’s are interested in that as well.
As Kandy so helpfully responded - this is also specified in documentation and licensing guides already provided on this thread.
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