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Voiding Payments Import scenario issue

  • September 15, 2024
  • 1 reply
  • 34 views

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  • Semi-Pro II
  • 258 replies

Hello all,

I have been trying to void payments using an import scenario. Below is the import scenario:
 


While I try to import it, triggers the following error:

 

Best answer by Laura02

Hello Harry, 

We can only import transactions that can be manually entered successfully. Are you able to manually void the same payment? 
 

If you see the same message when manually voiding the same payment, it looks like the payment has been included in a bank deposit. You may need to void the deposit and then void the payment.

I advise you to try this process in a test copy first, to make sure you achieve the desired results.

From Acumatica Help:

Laura

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Laura02
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  • Captain II
  • 3132 replies
  • Answer
  • September 15, 2024

Hello Harry, 

We can only import transactions that can be manually entered successfully. Are you able to manually void the same payment? 
 

If you see the same message when manually voiding the same payment, it looks like the payment has been included in a bank deposit. You may need to void the deposit and then void the payment.

I advise you to try this process in a test copy first, to make sure you achieve the desired results.

From Acumatica Help:

Laura


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