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Error Notifications on Import Scenario

  • January 22, 2024
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Are you able to set up push notifications on failed/errors during Import Scenarios?

 

We are looking to automatically import BOMs through an import scenario but need a way of identifying and tracking errors that occur.

 

Best answer by jamesh

In Acumatica, the ability to set up push notifications specifically for failed or errored processes during Import Scenarios isn't a direct, out-of-the-box feature. However, you can utilize a combination of the system's features and some customizations to achieve your goal of monitoring and being alerted about errors during the import of BOMs (Bills of Materials) through Import Scenarios.

Here's a general approach you can consider:

1. Error Logging within Import Scenarios:

Firstly, ensure that your Import Scenarios are correctly logging errors. Acumatica should log any errors encountered during the import process, and you can review these logs to understand what issues need to be addressed.

2. Business Events:

Use the Business Events feature. Business Events  can be configured to monitor certain conditions or events within the system. Although Business Events might not directly monitor the success or failure of an Import Scenario, you could potentially set up a Business Event to monitor for the creation or modification of the import scenario’s last run status or errors, or another specific condition that would imply an import failure.

  • Notification Templates: Once a Business Event is triggered, you can configure a Notification Template to send an email, create a task, or even push a message to a mobile device or a messaging platform through push notifications.

All of this being said, you would need to set up your import scenario with a data provider that you can update regularly.  When this provider is updated, you would set up an automation schedule to process the import scenario automatically on a schedule of your choosing. 

The outcome of the processing could then be queried and displayed in a GI or Dashboard and trigger a business event.  That business event could then send you an email to notify you that an error has occurred.

It would take a little bit of work, but it can be done.  

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jamesh
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  • January 25, 2024

In Acumatica, the ability to set up push notifications specifically for failed or errored processes during Import Scenarios isn't a direct, out-of-the-box feature. However, you can utilize a combination of the system's features and some customizations to achieve your goal of monitoring and being alerted about errors during the import of BOMs (Bills of Materials) through Import Scenarios.

Here's a general approach you can consider:

1. Error Logging within Import Scenarios:

Firstly, ensure that your Import Scenarios are correctly logging errors. Acumatica should log any errors encountered during the import process, and you can review these logs to understand what issues need to be addressed.

2. Business Events:

Use the Business Events feature. Business Events  can be configured to monitor certain conditions or events within the system. Although Business Events might not directly monitor the success or failure of an Import Scenario, you could potentially set up a Business Event to monitor for the creation or modification of the import scenario’s last run status or errors, or another specific condition that would imply an import failure.

  • Notification Templates: Once a Business Event is triggered, you can configure a Notification Template to send an email, create a task, or even push a message to a mobile device or a messaging platform through push notifications.

All of this being said, you would need to set up your import scenario with a data provider that you can update regularly.  When this provider is updated, you would set up an automation schedule to process the import scenario automatically on a schedule of your choosing. 

The outcome of the processing could then be queried and displayed in a GI or Dashboard and trigger a business event.  That business event could then send you an email to notify you that an error has occurred.

It would take a little bit of work, but it can be done.  


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