Hello，
For the SO643000.rpx, we are using Acumatica original logic to display the Date and Due date as below:
It shows properly when print the invoice on the screen directly.
However, when we are using “Notification template” to attach this report and email it to customers.
It shows 2 and 3 instead of Feb and Mar,
Which we does not understand.
because the rpx is exactly the same one
Can somebody help me?
Best answer by Gabriel Michaud
你好 Ray,
It will probably best to file a support case with them to ensure it gets escalated to engineering.
Regards,
+11Hi @ray20,
I noticed Chinese in your report designer screenshot -- have you configured additional system locales/languages in Acumatica on the login screen?
If you’re using a scheduled process to run notifications it will run under the locale format configured for the admin user in the User Profile screen (SM.20.30.10):
Please verify this, as it might explain the issue you’re seeing...
Hello
Thank you for giving me the right direction. It does have something to do with the “Locales”/”Multiple Languages”. But I was not able to solve the problem.
I tried the combinations of Admin’s locale and report localizable setting.
It makes no difference.
Which shows “Feb” when printing directly
shows “2” when attaching to template.
By the way, the “2” is actually “2月” with the Chinese characters “月” missing when choosing “Arial” as the font，if chossing Microsoft Yahei as the Font, people would see the “月”, which means “Month” in English.
So the question turns to
Why format “MMM” is tranlated to English Format when printing directly on page
while “MMM” is translated to Chinese Format when attaching.
Hello,
I’ve researched on some materials.
It might be our Acumatica is installed on a Chinese version Windows and .net framework.
Acumatica can handle it when printing from Screen.
There might be something missing when print behind the screen (in attachment way).
If it can be a quick fix, I hope Acumatica devlopment team can enhance it.
Also, to save others time, I can change the format in SO643000
from dd-MMM-YYYY
to MM/dd/yyyy
then I can get rid of characters.
+11你好 Ray,
It will probably best to file a support case with them to ensure it gets escalated to engineering.
Regards,
I did submit a case.
Somehow, I just changed the data format in the invoice rpx from "dd-MMM-yyyy" to "MM/dd/yyyy".
And in this way, we get rid of this issue.
+11By using MM your are only going to get two digits, which works around the issue you have :)
谢谢
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